Name Question Box
Source Open Mind Initiative
Hyperlink to Source
Description Question Box provides answers to everyday questions in hard-to-reach areas through live telephone/SMS hotlines. telephone hotlines, SMS (Text Messaging) and mobile and solar technologies that operate off the grid.
Long description Question Box is Open Mind's initiative that helps people find answers to everyday questions like health, agriculture, business, education and entertainment. It provides easy access to information in hard-to-reach areas and breaks through technology, language and literacy barriers. We do this through: Live telephone hotlines connected to live operators, SMS (Text Messaging), Mobile and solar technologies that operate off the grid and Open Question - a simple software to start your own Question Box project.
Lead Institution Open Mind Initiative
Logo of lead Institution
Partners UN Global Pulse
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Implementation link
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Type Technology
Potential for reuse High
Open source No
Open Source URL
Data Input Formats
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Maintenance Requirements
Plug & Play No
Outputs compatible with indicators from Official Statistics No
Status Implemented
Country use cases
Target Groups
Sectors where the innovation can be applied
  • Agriculture & Rural Development
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  • Education
  • ,
  • Social Development
  • Areas of technological innovation
  • Mobile Data Collection
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  • Technical Infrastructure
  • Areas of management practice innovations
    Skills Development
    Use of Alternative Data Sources
    Areas of institutional process innovations
    Digital Activism
    Case Study URL with Public Sector Participation
    Case Study Description
    Picture describing Case Study
    Internal Comment Interesting engagement approach - it serves as a search for people to find info (dissemination) but is also new data source for policy analysis! Implemented in two countries so potential to be used more wider?
    Good practices displayed
    Created On 2014-04-12
    Updated On 2017-09-18
    Status Published
    Develop capability improvements